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Returns and faulty goods

Payment is taken at checkout. If you cancel before the supplier has shipped the package, email contact@exclusivegadget.co.uk and we will refund that payment.

If the supplier has already dispatched the goods and you change your mind, no refund is issued. You must give a reason, and you pay the return and transport costs. Email us before you post the parcel. Do not use the address on the dispatch label.

Faulty, damaged or incorrect goods may be rejected within 30 days if you describe the problem. Your statutory rights remain unaffected.

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